Shipping Policy
Last Updated: April 20, 2026
This Shipping Policy describes how orders are processed, handled, and delivered by Jackyv ("we", "our", or "us"). The purpose of this policy is to provide clear and transparent information regarding shipping timelines, costs, and delivery conditions for customers within the United States.
By placing an order on our website, you acknowledge that you have reviewed and understood the terms outlined in this Shipping Policy.
1. Shipping Coverage
We currently ship exclusively within the United States. Orders with shipping addresses outside the United States are not accepted at this time.
Our shipping coverage includes all 50 U.S. states and applicable regions:
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
- District of Columbia
Shipping availability may vary depending on carrier coverage and logistical considerations.
2. Shipping Cost
We offer a flat-rate shipping fee for all eligible orders within the United States.
| Shipping Type | Cost |
|---|---|
| Standard Shipping | $6.99 |
The shipping fee is displayed at checkout before payment confirmation.
3. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
- Processing occurs Monday through Friday
- Daily cutoff time: 5:00 PM EST
- Orders placed after the cutoff time are typically processed the next business day
- Orders placed on weekends or holidays are processed on the next business day
Processing times may vary based on order volume and operational factors.
4. Shipping and Delivery Timeline
After processing, orders are shipped and delivered within an estimated timeframe.
| Stage | Estimated Time |
|---|---|
| Handling Time | 1 – 3 Business Days |
| Transit Time | 4 – 7 Business Days |
| Total Delivery Time | 5 – 10 Business Days |
Delivery times are estimates and may vary depending on location, carrier operations, and external conditions.
5. Shipping Carriers
We work with established logistics providers to deliver orders:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx (Federal Express)
Carrier selection may depend on destination, package characteristics, and operational considerations.
6. Tracking Information
Once your order has been shipped, a tracking number will be provided via email.
- Tracking information may take time to update
- Customers can monitor shipment status through the carrier’s website
- Delivery updates are managed by the shipping carrier
7. Delivery Conditions
Deliveries are made to the address provided at checkout. Customers are responsible for ensuring that all shipping information is accurate and complete.
- We are not responsible for delays caused by incorrect addresses
- Carriers may attempt delivery multiple times
- Packages may be left at the delivery location depending on carrier policy
8. Delays and Exceptions
While we aim to meet estimated delivery timelines, delays may occur due to factors outside our control, including:
- weather conditions
- carrier delays
- high shipping volumes
- remote delivery locations
We do not guarantee delivery dates.
9. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible.
- Provide your order number and relevant details
- Submit photos if the item is damaged
We will review each case and determine an appropriate resolution.
10. Order Issues
For any shipping-related concerns, including delays or delivery issues, customers are encouraged to contact our support team.
11. Contact Information
| Detail | Information |
|---|---|
| Store Name | Jackyv |
| support@jackyv.com | |
| Support Hours | Monday – Saturday, 8:00 AM – 7:00 PM (EST) |
12. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time. Changes will be reflected on this page with an updated revision date.
13. Acknowledgment
By placing an order with Jackyv, you acknowledge that you have read and understood this Shipping Policy.
We aim to provide a transparent and consistent shipping experience.