Privacy Policy

Last Updated: April 20, 2026

This Privacy Policy describes how Jackyv ("we", "our", or "us") collects, uses, discloses, and safeguards your information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

1. Information We Collect

We may collect various categories of information in order to operate our business and provide our services effectively.

Personal Information: name, email address, phone number, billing and shipping address
Order Information: details of products purchased (e.g., blazer dresses, maxi dresses, midi dresses, cardigans), order history, and transaction records
Payment Information: payment details processed securely through third-party payment providers
Technical Data: IP address, browser type, device information, and operating system
Usage Data: browsing behavior, pages visited, time spent on the website
Cookies & Tracking Data: information collected through cookies and similar technologies

2. How We Use Your Information

We use the collected information for business and operational purposes, including:

processing and fulfilling orders
providing shipping updates and tracking information
communicating with customers regarding orders or inquiries
improving website performance and user experience
detecting and preventing fraudulent activity
sending service-related notifications
conducting marketing activities where permitted

3. Sharing of Information

We may share limited information with third parties when necessary to provide our services:

shipping carriers such as USPS, UPS, and FedEx for delivery purposes
payment processors to complete transactions
analytics providers to improve website performance
service providers assisting with operations and infrastructure

We do not sell personal information to third parties.

4. Payment Processing

Payments are processed through secure third-party providers. We do not store full payment card details on our servers.

These providers may collect and process your data according to their own privacy policies.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality and analyze user behavior.

enable essential site operations
remember user preferences
analyze traffic and usage patterns
support marketing and advertising efforts

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

complete transactions
maintain records
resolve disputes
comply with legal obligations

Retention periods may vary depending on the nature of the data and applicable legal requirements.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage can be considered completely secure.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

request access to your data
request correction of inaccurate information
request deletion of your data
withdraw consent where applicable
object to certain data processing activities

Requests may be submitted using the contact details below.

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

11. U.S. Data Handling

Our services are intended for customers within the United States. By using our website, you acknowledge that your information may be processed and stored within the United States or other jurisdictions where our service providers operate.